Privacy Policy

Last Updated: 13 October 2026

1. Introduction

Mezat Al-Ebtikar Co. Ltd. (“MEC”, “we”, “us”, or “our”) is committed to respecting privacy and handling personal information responsibly.

This Privacy Policy explains how we collect, use, retain, disclose, and protect personal information when you visit our website, submit an enquiry, or communicate with us through our online channels.

We aim to handle personal information in a fair, transparent, and proportionate manner, consistent with the purposes for which it is provided and applicable data protection requirements.

2. Information We Collect

We may collect personal information that you voluntarily provide when contacting us or submitting an enquiry. This may include your name, email address, telephone number, company or organisation name, and the information contained in your message.

We may also receive information that you choose to provide during subsequent business communications.

We encourage you to provide only information relevant to your enquiry and to avoid submitting sensitive personal information unless it is specifically necessary.

3. How We Use Personal Information

We may use personal information for the following purposes:

• To respond to enquiries and requests for information.
• To communicate with customers, prospective customers, suppliers, business partners, and other stakeholders.
• To prepare quotations and respond to requests concerning our services and business capabilities.
• To manage relevant business correspondence and maintain appropriate records.
• To protect our rights, address disputes, prevent misuse, and meet applicable legal obligations.

We will not use personal information for purposes that are incompatible with the purposes described in this Policy unless permitted or required by applicable law.

4. Lawful Basis for Processing

Where applicable data protection law requires a lawful basis for processing personal information, we will rely on an appropriate basis according to the circumstances. This may include taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, pursuing legitimate business interests where permitted, or obtaining consent where required.

Where processing relies on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

5. Disclosure of Personal Information

MEC does not sell personal information.

We may disclose personal information only where reasonably necessary for legitimate business purposes or where permitted or required by applicable law. This may include disclosure to relevant service providers, professional advisers, business partners involved in fulfilling your request, or competent authorities where legally required.

Where third parties process personal information on our behalf, we seek appropriate safeguards for the information, consistent with applicable requirements.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, manage relevant business communications, maintain appropriate records, resolve disputes, and comply with applicable legal obligations.

Retention periods depend on the nature of the information, the context of the relationship, and any relevant legal or business requirements. When information is no longer required, we will take reasonable steps to delete it or otherwise handle it appropriately.

7. Data Security and Confidentiality

We take reasonable measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

Access to personal information is intended to be limited to those who have a legitimate need to handle it for relevant business or legal purposes.

Although we take reasonable precautions, no method of transmitting or storing information can be guaranteed to be completely secure.

8. International Processing and Transfers

Where personal information is processed or transferred across national borders, we will take appropriate steps to address applicable legal requirements and protect the information, where such requirements apply.

9. Your Privacy Rights

Depending on the applicable law and the circumstances of the processing, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where applicable.
• Request restriction of certain processing activities.
• Object to certain processing where the law provides that right.
• Request a copy of information you have provided, where a right to data portability applies.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a competent data protection authority where applicable.

To exercise a relevant right, please contact us using the details in the Contact Us section. We may request reasonable information to verify your identity and will handle requests in accordance with applicable legal requirements.

10. Third-Party Links

Our website may contain links to external websites or services for your convenience or reference. Those websites are operated independently and may have their own privacy policies and practices.

MEC is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information to them.

11. Children’s Privacy

Our website is intended primarily for business and professional audiences. We do not knowingly seek to collect personal information from children through the website.

If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate steps where necessary.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, business activities, or applicable legal requirements.

Any revised version will be published on this page with an updated revision date. We encourage visitors to review this Policy periodically.

13. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or the handling of personal information, please contact:

Mezat Al-Ebtikar Co. Ltd. (MEC)
Basra, Republic of Iraq
Email: info@mezat-alebtikar.com
Phone: +964 781 222 9799

You may also contact us through our Contact page on the website.